Real human responses, usually within 24 hours. Send your question to hello@palkietalkie.com or use one of the shortcuts below.
hello@palkietalkie.com, fastest path to a human reply.
iPhone Settings → tap your name → Subscriptions → Palkie Talkie. Apple controls the renewal, cancellation, and refund flow for in-app purchases.
Common answers: pricing, free-tier limits, supported languages, what your AI partner remembers, privacy.
Delete your data any time from More → Privacy & Data inside the app. Read our full privacy policy.
On iPhone: open Settings → tap your name at the top → Subscriptions → Palkie Talkie → Cancel Subscription. Apple processes the cancellation; your premium access continues until the end of the current period.
For in-app purchases: request a refund at reportaproblem.apple.com, Apple makes the final decision. For web subscriptions: email us and we'll refund through Stripe.
Check that you granted microphone permission in iPhone Settings → Palkie Talkie → Microphone. If your AI partner plays but you don't hear it, check the volume side switch and that Silent Mode is off. If the issue persists, email us with your iOS version and a description of what happens.
Open the app → More → Privacy & Data → Delete my account. This removes your account and signs you out. If you can't reach the screen, email us and we'll do it for you.
You can interrupt mid-sentence by speaking; your AI partner's audio will yield. If a specific persona keeps overriding pace or saying the same phrase, switch personas from the Persona tab, or email us, we tune persona prompts based on real reports.